SLATEFIELD Privacy Policy

Last updated: 9 November 2026.

SLATEFIELD is operated by Christopher Nash as a sole trader. For privacy or support enquiries, contact C.J.Nash@outlook.com.

What SLATEFIELD handles

SLATEFIELD helps roofing professionals record jobs, photographs, roof measurements, materials, quotations, reports and project notes. Depending on how you use the app, this may include a customer's name, contact details, site or billing address, job references, roof photographs and information you enter about the work.

Only enter information and photographs you are entitled to use for the job. Roof photographs can contain personal or location information, so review them before sharing or uploading.

Local and account storage

Some job data can be kept locally on your device or browser, including current-job drafts, complete backups and an optional device-recovery copy. Local copies are controlled by your device/browser and can also remain in files you export.

If you sign in and choose private account saving, job data and original photographs are stored in SLATEFIELD's separate Neon project in the EU (Frankfurt region). Account access is isolated by authenticated user. Cloud saving is optional and does not by itself request an AI analysis.

Camera, photo library and location

Camera access is used only when you choose to take a roof photograph. Photo-library access is used only when you choose photographs to add. Removing a photograph from a SLATEFIELD job does not delete the original from your phone library.

Location is requested only when you choose Use my location to help confirm a job location. SLATEFIELD does not use background location tracking. You remain responsible for confirming the correct site address.

AI roof analysis

When AI roof analysis is available and you explicitly request it, SLATEFIELD may send a resized, metadata-stripped copy of a selected roof photograph to OpenAI for analysis. Saving a job does not automatically request AI. AI findings are proposals for review by a competent roofer and must not be treated as hidden-condition, measurement, structural or regulatory findings.

SLATEFIELD does not use a customer's saved job merely to train a personalised roofing model.

Apple subscriptions

SLATEFIELD provides one complete project free per authenticated account under the current access model. Further project access may require an Apple App Store subscription. Apple processes App Store purchases and supplies SLATEFIELD with subscription status needed to provide access; SLATEFIELD does not receive your full payment-card details. Apple controls purchase, renewal, cancellation and refund processing.

Suppliers, sharing and support

If you choose to share a quotation, report, backup or materials enquiry, the destination you select receives the information you choose to send. A materials enquiry is a price/availability request, not an order, and excludes job photographs and internal margin information unless you separately choose to share them.

Support submissions may contain the message and optional job reference you provide. Email support opens your chosen mail service, whose own privacy terms then apply.

Retention and deletion

You can delete saved jobs and request permanent account deletion from SLATEFIELD. Account erasure blocks new account writes, retires the account's active and retained SLATEFIELD object keys, verifies the scoped cleanup, removes application records and then requests deletion of the managed authentication identity.

SLATEFIELD uses persistent retirement markers and does not reuse deleted object identities. Infrastructure providers may retain backups, branch history or security records for their own recovery/retention periods; account deletion is therefore not a promise that every physical provider backup disappears immediately. Files you downloaded, printed or already shared are separate copies and are not recalled by deleting your SLATEFIELD account.

Browser/device data can also remain after account deletion if the browser or operating system prevents cleanup. If SLATEFIELD reports that local cleanup failed, remove the site's/app's stored data from the device. Exported files remain under your control.

Security and purpose

SLATEFIELD uses authenticated account access, scoped storage and transport encryption. Information is processed to provide the job, quotation, storage, support, subscription and security functions you request; to maintain service integrity; and to meet applicable legal obligations.

No system can guarantee absolute security. Keep exported job files secure and do not use SLATEFIELD as the only copy of important customer records.

Your choices and rights

You can use local-only features without private account storage, subject to the feature you choose. You can review, correct or delete project information in the app and can request permanent account deletion. For questions about personal information, access, correction, deletion or other applicable data-protection rights, contact C.J.Nash@outlook.com.

Changes

This policy may be updated when SLATEFIELD's services, providers or legal requirements change. The date at the top identifies the current version.

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